Store Policy
Customer Care
Soul Ty Creative is committed to providing exceptional customer service. We strive to create a positive shopping experience for all our customers.
Customer Support: Soul Ty Creative is dedicated to customer and is available to assist you with any questions, concerns, or issues you may have. You can reach us by email or live chat.
Order Processing and Shipping: Please allow 4-7 business days for order processing. Shipping times vary depending on your location and chosen shipping method. You will receive a shipping confirmation email once your order has been shipped.
Order Tracking: You can track your order status using the tracking number provided in your shipping confirmation email.
Returns and Exchanges: [Include a link to your detailed return and refund policy.]
Payment Methods
- Credit/Debit cards
- Apple Pay
- Google Pay
Privacy & Safety
Privacy and Safety: Protecting your personal information is a top priority for [Your Store Name]. We adhere to strict security measures to safeguard your data.
Data Collection: We collect personal information such as your name, email address, and shipping address to process your orders and provide you with excellent service.
Data Security: We use industry-standard encryption technology to protect your personal information.
Data Usage: Your personal information will not be shared with third parties for marketing purposes without your consent.
Data Access: You have the right to access, modify, or delete your personal information. Please contact contact us via email for assistance.
Terms of Use
Last Updated: 8/10/2024
Welcome to Soul Ty Creative ("we," "our," "us"). These Terms of Use ("Terms") govern your use of our website located at [Your Website URL] ("Site") and our eCommerce services ("Services"). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.
1. Use of Our Site
1.1. Eligibility
You must be at least 18 years old to use our Site and Services. By using our Site, you represent and warrant that you meet this eligibility requirement.
1.2. Account Registration
To use certain features of our Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
1.3. Account Security
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
2. Orders and Payments
2.1. Placing Orders
When you place an order through our Site, you are making an offer to purchase the products or services specified in the order. We reserve the right to accept or decline your order for any reason.
2.2. Payment
All payments must be made using the payment methods available on our Site. You agree to provide accurate payment information and authorize us to charge your chosen payment method for the total amount of your order.
2.3. Pricing and Availability
We strive to ensure that product prices and availability are accurate, but errors may occur. We reserve the right to correct any errors in pricing or availability and to cancel any orders affected by such errors.
3. Shipping and Returns
3.1. Shipping
Shipping costs and delivery times vary depending on the shipping method selected and your location. We will provide estimated shipping costs and delivery times during the checkout process.
3.2. Returns and Exchanges
Our return and exchange policy is outlined on our Site. Please review our [Returns and Exchanges Policy] for detailed information.
4. Intellectual Property
4.1. Ownership
All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of [Your Store Name] or its licensors and is protected by copyright, trademark, and other intellectual property laws.
4.2. Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes. You may not use our content for any other purpose without our express written permission.
5. User Conduct
5.1. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
Using our Site for any unlawful purpose.
Interfering with or disrupting the operation of our Site or Services.
Attempting to gain unauthorized access to any part of our Site or Services.
5.2. User Content
If you submit any content to our Site, including reviews or comments, you grant us a perpetual, royalty-free, worldwide license to use, reproduce, modify, and display such content.
6. Disclaimers and Limitation of Liability
6.1. Disclaimer
Our Site and Services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation of our Site or the accuracy of the information provided.
6.2. Limitation of Liability
To the fullest extent permitted by law, [Your Store Name] shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or Services.
7. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be effective when we post the updated Terms on our Site. Your continued use of our Site and Services after any changes constitutes your acceptance of the revised Terms.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.
9. Contact Us
If you have any questions about these Terms or our Site, please contact us at:
Soul Ty Creative
soul.tycreative@gmail.com